Coinbase

Crypto portfolio questions answered instantly with Coinbase AI automation

Customers holding crypto want fast answers about their wallets. Your Tars AI agent connects to Coinbase's CDP API, retrieves wallet information on demand, and helps users understand their holdings without navigating complex dashboards. Support teams spend less time on wallet inquiries while customers get clarity in seconds.

Chosen by 800+ global brands across industries

Wallet intelligence for every conversation

Your AI agent leverages Coinbase's wallet infrastructure to surface portfolio data, verify wallet status, and guide customers through their crypto holdings in real time.

Coinbase

Use Cases

Crypto support conversations simplified

Discover how fintech companies and crypto platforms use Tars and Coinbase together to handle wallet inquiries and portfolio questions at scale.

Portfolio Overview Without Dashboard Navigation

A customer messages your platform asking to see all their wallets. Your AI Agent calls Coinbase's List Wallets API, retrieves every wallet with its associated network and default address, and presents a formatted portfolio summary in the chat. The customer sees their complete wallet inventory without logging into a separate dashboard or navigating complex menus.

Wallet Verification During Onboarding

A new user wants to confirm their wallet was provisioned correctly after signing up. Your AI Agent queries Coinbase for their wallet details, confirms the wallet exists on the expected blockchain network, and returns the default address. The user gets reassurance in seconds, and your onboarding team avoids a manual verification step.

Multi-Chain Wallet Inventory for Support Teams

A support agent needs to investigate which networks a user's wallets cover. Your AI Agent pulls the full wallet list from Coinbase, filters by network type, and provides a structured breakdown showing which wallets sit on Ethereum, Solana, or other chains. The support agent resolves the inquiry faster with accurate, live data.

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Coinbase

Coinbase

FAQs

Frequently Asked Questions

What specific wallet data can the AI agent retrieve from Coinbase?

The agent uses Coinbase's CDP List Wallets endpoint to retrieve wallet IDs, associated blockchain networks, default addresses, and wallet status. This covers the core information customers typically ask about. The data is fetched in real time from your Coinbase Developer Platform project.

Does the Tars integration give the AI agent permission to move funds or execute trades?

No. The current integration provides read-only wallet listing capabilities. Your AI agent can retrieve wallet information and present it to customers, but it cannot initiate transfers, execute trades, or modify wallet configurations. Fund movement requires separate authorization outside the Tars integration.

How do I generate the Coinbase API credentials needed for the Tars connection?

In your Coinbase Developer Platform dashboard, create a new API key under your CDP project settings. You will receive an API key name and a private key. Enter both values in the Tars tool configuration. Keep your private key secure and never share it publicly.

Can the agent access wallets across multiple blockchain networks through Coinbase?

Yes. Coinbase's CDP wallets support multiple networks including Ethereum, Solana, and various EVM-compatible chains like Polygon, Optimism, and Avalanche. The agent retrieves all wallets regardless of network, and customers can ask about wallets on any supported chain.

Is my wallet data stored by Tars after the agent retrieves it from Coinbase?

No. Tars queries Coinbase's API in real time during conversations and uses the response to answer the customer's question. Wallet addresses, IDs, and network details are not persisted in a separate Tars database. Each query fetches fresh data directly from your CDP project.

How is this different from directing customers to the Coinbase dashboard directly?

The Coinbase dashboard is powerful but complex. Tars delivers wallet information conversationally, meeting customers where they already are, whether on your website, WhatsApp, or app chat. Customers ask a plain-language question and get a clear answer without navigating developer-oriented interfaces.

Does the integration work with Coinbase Consumer accounts or only CDP projects?

This integration connects to Coinbase Developer Platform (CDP) project wallets, not individual consumer Coinbase accounts. It is designed for businesses building on Coinbase's infrastructure who need to surface wallet data to their own customers or internal teams through conversational AI.

What happens if a customer asks about a wallet that does not exist in the CDP project?

The agent retrieves the full wallet list and checks for a match. If the requested wallet is not found, the agent informs the customer clearly and suggests they verify the wallet ID. It can also offer to connect them with a human agent for further investigation. No misleading information is returned.

How to add Tools to your AI Agent

Supercharge your AI Agent with Tool Integrations

Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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