Coinbase

Crypto portfolio questions answered instantly with Coinbase AI automation

Customers holding crypto want fast answers about their wallets. Your Tars AI agent connects to Coinbase's CDP API, retrieves wallet information on demand, and helps users understand their holdings without navigating complex dashboards. Support teams spend less time on wallet inquiries while customers get clarity in seconds.

Chosen by 800+ global brands across industries

Wallet intelligence for every conversation

Your AI agent leverages Coinbase's wallet infrastructure to surface portfolio data, verify wallet status, and guide customers through their crypto holdings in real time.

Coinbase

Use Cases

Crypto support conversations simplified

Discover how fintech companies and crypto platforms use Tars and Coinbase together to handle wallet inquiries and portfolio questions at scale.

Portfolio Overview Without Dashboard Navigation

A customer messages your platform asking to see all their wallets. Your AI Agent calls Coinbase's List Wallets API, retrieves every wallet with its associated network and default address, and presents a formatted portfolio summary in the chat. The customer sees their complete wallet inventory without logging into a separate dashboard or navigating complex menus.

Wallet Verification During Onboarding

A new user wants to confirm their wallet was provisioned correctly after signing up. Your AI Agent queries Coinbase for their wallet details, confirms the wallet exists on the expected blockchain network, and returns the default address. The user gets reassurance in seconds, and your onboarding team avoids a manual verification step.

Multi-Chain Wallet Inventory for Support Teams

A support agent needs to investigate which networks a user's wallets cover. Your AI Agent pulls the full wallet list from Coinbase, filters by network type, and provides a structured breakdown showing which wallets sit on Ethereum, Solana, or other chains. The support agent resolves the inquiry faster with accurate, live data.

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Coinbase

Coinbase

FAQs

Frequently Asked Questions

What specific wallet data can the AI agent retrieve from Coinbase?

The agent uses Coinbase's CDP List Wallets endpoint to retrieve wallet IDs, associated blockchain networks, default addresses, and wallet status. This covers the core information customers typically ask about. The data is fetched in real time from your Coinbase Developer Platform project.

Does the Tars integration give the AI agent permission to move funds or execute trades?

No. The current integration provides read-only wallet listing capabilities. Your AI agent can retrieve wallet information and present it to customers, but it cannot initiate transfers, execute trades, or modify wallet configurations. Fund movement requires separate authorization outside the Tars integration.

How do I generate the Coinbase API credentials needed for the Tars connection?

In your Coinbase Developer Platform dashboard, create a new API key under your CDP project settings. You will receive an API key name and a private key. Enter both values in the Tars tool configuration. Keep your private key secure and never share it publicly.

Can the agent access wallets across multiple blockchain networks through Coinbase?

Yes. Coinbase's CDP wallets support multiple networks including Ethereum, Solana, and various EVM-compatible chains like Polygon, Optimism, and Avalanche. The agent retrieves all wallets regardless of network, and customers can ask about wallets on any supported chain.

Is my wallet data stored by Tars after the agent retrieves it from Coinbase?

No. Tars queries Coinbase's API in real time during conversations and uses the response to answer the customer's question. Wallet addresses, IDs, and network details are not persisted in a separate Tars database. Each query fetches fresh data directly from your CDP project.

How is this different from directing customers to the Coinbase dashboard directly?

The Coinbase dashboard is powerful but complex. Tars delivers wallet information conversationally, meeting customers where they already are, whether on your website, WhatsApp, or app chat. Customers ask a plain-language question and get a clear answer without navigating developer-oriented interfaces.

Does the integration work with Coinbase Consumer accounts or only CDP projects?

This integration connects to Coinbase Developer Platform (CDP) project wallets, not individual consumer Coinbase accounts. It is designed for businesses building on Coinbase's infrastructure who need to surface wallet data to their own customers or internal teams through conversational AI.

What happens if a customer asks about a wallet that does not exist in the CDP project?

The agent retrieves the full wallet list and checks for a match. If the requested wallet is not found, the agent informs the customer clearly and suggests they verify the wallet ID. It can also offer to connect them with a human agent for further investigation. No misleading information is returned.

How to add Tools to your AI Agent

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Don't limit your AI Agent to basic conversations. Watch how to configure and add powerful tools making your agent smarter and more functional.

Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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