BaseLinker

Multi-channel e-commerce operations through AI

Your AI agent integrates with BaseLinker to access orders, inventory, and listings across Amazon, eBay, Etsy, Shopify, and 300+ marketplaces. When customers ask about orders or support needs stock information, the agent retrieves unified e-commerce data without switching between platforms.

Chosen by 800+ global brands across industries

Unified commerce operations your agent handles

From order lookups to inventory documents, these BaseLinker actions execute e-commerce workflows when your multi-channel business needs automation.

BaseLinker

Use Cases

Multi-channel commerce in action

Real scenarios where AI manages orders, inventory, and marketplace listings through BaseLinker's unified e-commerce platform.

Cross-Platform Order Lookup

Customer contacts support about an order but does not remember which platform they used. Your AI Agent calls BaseLinker's get orders by email endpoint, searches across Amazon, eBay, and Shopify simultaneously, and finds the matching order. Order research that required logging into multiple seller dashboards happens through one unified query.

Inventory Availability Check

Sales representative needs to confirm stock before promising delivery to a wholesale client. Your AI Agent calls BaseLinker's inventory endpoints, retrieves current stock levels across connected warehouses, and confirms availability. Stock checks that required warehouse system access happen instantly through conversational request.

Order Status Communication

E-commerce customer asks when their package will arrive. Your AI Agent calls BaseLinker's get orders endpoint with order ID, retrieves current fulfillment status and tracking information, and provides estimated delivery. Status updates that created support tickets resolve through automated order data access.

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BaseLinker

BaseLinker

FAQs

Frequently Asked Questions

How does the AI agent access orders across marketplaces?

BaseLinker aggregates orders from all connected channels into one system. The agent queries BaseLinker's unified API to access Amazon, eBay, Etsy, Shopify, and other marketplace orders through a single endpoint.

Can the agent filter orders by date or status?

Yes. Get Orders accepts parameters for date_from, status_id, and order source. The agent can retrieve orders from specific time periods, filter by fulfillment status, or query specific sales channels.

What BaseLinker API credentials does Tars need?

Tars requires your BaseLinker API token found in your account settings. The token provides access to orders, inventory, and catalog data across all connected integrations.

Does Tars store order data from BaseLinker?

No. Tars queries BaseLinker's API in real-time during conversations. Order details, customer information, and inventory levels are fetched live. All e-commerce data remains in BaseLinker's secure environment.

Can the agent access inventory from connected warehouses?

Yes. BaseLinker syncs inventory across connected warehouses and channels. The agent retrieves stock levels from any connected storage location through the inventory endpoints.

What happens when orders change status?

The agent queries current status on each request. BaseLinker's real-time sync ensures status changes from any channel reflect immediately. The agent always provides the most current order state.

How is this different from marketplace seller dashboards?

Seller dashboards are platform-specific. BaseLinker unifies data from 300+ channels. Your agent accesses everything from one API instead of navigating multiple dashboards for multi-channel operations.

Can the agent handle orders placed before the integration?

Yes. BaseLinker imports historical orders from connected channels. The agent can access order history based on your BaseLinker sync settings and data retention configuration.

How to add Tools to your AI Agent

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Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

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