AddressZen

Shipping addresses verified in real-time as customers type

Your AI agent validates addresses instantly using USPS-verified data. Customers enter partial addresses, your agent suggests completions, confirms deliverability, and catches typos before orders ship to nowhere. Fewer returns, no undeliverable packages, happier customers.

Chosen by 800+ global brands across industries

Address validation built into every conversation

Your AI agent catches address errors before they become shipping nightmares. Real-time verification, intelligent suggestions, and USPS-backed accuracy power every interaction.

Verify API Credentials

Before processing any address request, your AI agent confirms the AddressZen API key is active and has available lookups. This prevents failed validations during critical checkout conversations and ensures uninterrupted service for your customers.

Resolve Full Addresses

Customer selects an autocomplete suggestion and your AI agent retrieves the complete, standardized US address from AddressZen. Street, city, state, and ZIP code all formatted correctly and verified as deliverable by USPS.

Suggest Address Completions

As customers type their shipping address, your AI agent queries AddressZen for matching suggestions. After just a few keystrokes, accurate options appear, reducing data entry by up to 80% and eliminating common spelling mistakes.

Validate Shipping Destinations

Customer provides their full address for delivery. Your AI agent sends it through AddressZen verification, confirming it matches USPS records. Invalid or incomplete addresses get flagged immediately so customers can correct them before checkout completes.

Standardize Address Formatting

Customers enter addresses in all sorts of formats. Your AI agent uses AddressZen to standardize everything, converting abbreviations, fixing capitalization, and structuring data properly for your shipping systems and CRM.

Check Deliverability Status

Before confirming an order, your AI agent verifies the destination is actually deliverable. AddressZen flags vacant addresses, PO boxes where carriers cannot deliver, and other delivery exceptions that could cause fulfillment issues.

AddressZen

Use Cases

Address accuracy at checkout and beyond

From e-commerce orders to form submissions, see how AI agents use AddressZen to eliminate shipping errors and capture verified customer data the first time.

Frictionless E-commerce Checkout

A customer reaches checkout and starts typing their shipping address. Your AI agent queries AddressZen after just three characters, presenting accurate suggestions that the customer simply taps to select. The complete, USPS-verified address populates instantly. Checkout takes seconds instead of minutes, cart abandonment drops, and every package ships to a valid destination.

Lead Forms with Clean Data

A prospect fills out your contact form late at night, rushing through the address field. Your AI agent catches that they typed 'Califronia' and suggests the correct state along with verified street formatting. The lead enters your CRM with accurate location data from day one, no cleanup required. Your sales team trusts the data they see.

Customer Service Address Updates

A customer messages asking to change their shipping address mid-order. Your AI agent collects the new address conversationally, validates it against USPS records through AddressZen, confirms the correction with the customer, and updates your order system. No manual verification needed, no risk of sending packages to invalid locations.

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AddressZen

AddressZen

FAQs

Frequently Asked Questions

How does the AI agent validate US addresses using AddressZen?

The agent sends address input to AddressZen's verification API, which checks it against USPS official records. AddressZen returns whether the address is valid, standardized formatting, and any corrections needed. The agent presents verified results to the customer or flags issues that need attention.

Does AddressZen work for international addresses or only US?

AddressZen primarily focuses on US address verification using USPS data. For international addresses, you would need a separate validation tool. The Tars integration currently uses AddressZen's US-focused endpoints for domestic address autocomplete and verification.

What credentials do I need to connect AddressZen to Tars?

You need an AddressZen API key, which you receive when you sign up for an account. The key format typically starts with 'ak_' for production or 'sl_' for sandbox testing. Enter this in your Tars dashboard when adding the AddressZen tool to grant your agent access.

How does billing work for AddressZen address lookups?

AddressZen bills per verified address, not per keystroke in autocomplete. When someone types and sees suggestions, those queries typically don't count against your balance. You're only charged when a full address is resolved and verified. New accounts receive 200 free lookups for testing.

Can the AI agent fix common address mistakes automatically?

Yes. When a customer enters an address with misspellings or formatting issues, AddressZen suggests corrections. The agent can present these to the customer for confirmation or, for minor standardization changes like abbreviating 'Street' to 'St', apply them automatically based on your configuration.

What happens if AddressZen cannot verify an address?

If an address fails verification, the agent informs the customer that the address could not be confirmed and asks them to double-check their entry. For invalid addresses, the agent can suggest similar valid alternatives that AddressZen found, or offer to connect them with a human agent for assistance.

Does Tars store the addresses my customers enter?

Tars sends addresses to AddressZen for real-time verification and receives validated results. Address data is handled according to your Tars data retention settings. AddressZen does not store your customer addresses, it processes them and returns verification results in the moment.

How fast is the AddressZen address verification during conversations?

AddressZen's API responds in milliseconds, making autocomplete suggestions appear as the customer types without noticeable delay. Full address verification also happens instantly. The rate limit is 30 requests per second per IP, which is more than sufficient for customer conversations.

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Real results, real customers, real stories

“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager
“We're saving an average of 4,000+ calls a month.”
Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
“Cutting down on staff needing to email back.”
Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Levi Eastwood
Marketing Director of UCI Merage School
“Powerful tool - and there's so much more still to explore!”
I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
Aaron Rittmaster
Founder
“I like the product.”
Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
Pierre Rattini
Director of Marketing
“Very responsive and supportive Team”
I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
Keisha Cameron
Product Manager
“Easy for cooperation and open to agreement.”
One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
Milica Petrovic
Customer Care Project Associate
“Great service”
The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
Nigel Gosling
Health Coach
“Best in class for lead generation”
TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
Leonardo Wolff
Founder
“Very professional and cooperative”
Building an automated chat that our customers actually used and reduced calls amount.
Maryam Alhaddad
Customer Journey Designer
“Flexibility and good service”
Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
Lucas Von Lachmann
Process Manager
“Deserved The title of the Best Chatbot of the Year”
If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
MJ Felix
Chairman
“Advanced integration, easy to use, and very customizable.”
This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
Rachel Rowling
Chief Operating Officer
“The chatbot implementation has exceeded expectations!”
The implementation has delivered 24/7 customer support and is proving its value by reducing Contact center calls by around 5% in just four months of operation. Beyond enhancing the e-care experience, the chatbot is driving impressive business results, achieving a remarkable 20% month-on-month growth.
Victor Pereira
Customer Care and CX Manager

Privacy & Security

We’ll never let you lose sleep over privacy and security concerns

At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.

GDPR
ISO
SOC 2
HIPAA

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