Prescription Refill Request Chatbot

Do you have an online retail pharmacy and want to provide your customers with a solution that helps them to check online availability and order prescribed medicine from the comfort of their home without needing to get on the phone with customer support or fill out any contact forms? This chatbot provides the pharmacy industry with a digital transformation and reduces the dependency on humans to take care of prescription refill requests. This smart digital tool automates the process of collecting medical history, medicine name, and dosage so that you can provide a better customer experience and improve retention.

Features and Benefits :

  • This chatbot asks users for some of their details to process the prescription refill request.
  • It asks for the patient's name, DOB, email address, and contact number to start with.
  • It also asks for technical details such as doctor's name, last visit, medicine name, dosage, and other related questions.
  • Patients do not have to wait in line to get a refill order.
  • It provides 24/7 support for the customers, they can order medicine at any time of the day or night.
  • Reduces customer support costs.
  • Similar Templates in healthcare Industry


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