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A Language gambit shows one button per configured language. Selecting one sets the conversation locale, so every gambit after it renders in that language.

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When to use it

Put it early, usually right after the welcome, whenever an agent serves more than one language. One gambit replaces building a parallel flow per language.

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The gambit and its editor

Every page in this section shows the same demo flow: Start, a Welcome message, the gambit this page covers, then End. The gambit sits third, selected, with its editor open on the right. The rest of the screen is dimmed. The gambit renders in the builder as Multi Language. With more than one language configured, it carries one handle per language, labeled with the language name, plus a Free Input handle while Allow Free Text is on.

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Language configuration

Below the note, Configured Languages counts the languages and carries one row for each. Every row shows the flag, the language name, and its native name in brackets, and the primary language is badged Primary. Beside each row, a dropdown set to Continue by default picks the gambit that language jumps to. It sets the same route as wiring that language’s handle in the builder.
Add your languages in Configure > Language before you place this gambit. With only one language configured, the editor shows no rows and points you to Configure > Language instead.

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Allow Free Text

The Allow Free Text switch sits below the language rows and is on for a new Language gambit. Turn it off to make the language buttons the only way through. With the switch off, the Free Input handle disappears and the widget composer accepts only the language picker. A typed reply does not change the locale or follow a language route.

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Messages

The Messages section holds the bubbles sent with the buttons. It defaults to “Please select your language”. Because it is shown before a locale is chosen, write it in whichever language most of your end users will recognize.

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What the locale changes

Once set, the locale selects the translation of every later gambit’s bubbles, option labels, and card titles. Translating that content, and the auto-translate helper, are covered in Languages.