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How to automate customer support in 2025 using AI?
Customers expect instant answers. They want help at 2 AM on a Sunday. They get frustrated when they have to repeat their problem three times to different people. Just constantly hiring more people isn’t a scalable way to keep operations running. But here’s the thing, AI Agents have gotten really good. We’re not talking about […]
AI Agent evaluation: A complete guide to measuring performance
AI Agents are everywhere now. They’re answering customer support tickets, booking flights, and even writing code. But here’s the problem: not everything out there is good. The difference between a useful Agent and a frustrating one comes down to evaluation. You need to know what’s working, what’s broken, and how to fix it. This guide […]
How to build an AI Agent without coding: Decoding the AI Agent Builder Canvas
Learn to create a smart loan assistant that handles customer questions, captures leads, and manages complaints automatically About this guide This guide is based on a webinar led by Pratiksha, our customer success manager at Tars with over three years of experience in the field. What stood out was her practical approach to building AI […]
Learn how Scott Newman built Mersey, the Travel AI Agent that never sleeps
Meet Scott from Devonport City Council in Australia, who just walked us through his incredible journey of creating Mersey, a Travel AI Agent. Meet the builder behind the lighthouse Scott is an enterprise solutions architect who’s worked at Devonport City Council for almost seven years, with dual degrees in criminology, criminal justice, and business management. […]
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Blog archives
Customer support Knowledge Base: Best practices for 2025
Customer experience technology in 2025: What actually works and what doesn’t?
Conversational AI for customer service: Scaling with empathy
AI Agent vs chatbots: Is it evolution or just minor improvements?
How to automate customer support in 2025 using AI?
AI Agent evaluation: A complete guide to measuring performance
How to build an AI Agent without coding: Decoding the AI Agent Builder Canvas
Learn how Scott Newman built Mersey, the Travel AI Agent that never sleeps
Best AI Agents for customer support in 2025
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Our journey in a few numbers
With Tars you can build Conversational AI Agents that truly understand your needs and create intelligent conversations.
years in the conversational AI space
global brands have worked with us
customer conversations automated
countries with deployed AI Agents