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Conversational AI for customer service: Scaling with empathy
Remember the last time you tried to get help from a chatbot and ended up more frustrated than when you started? Yeah, we’ve all been there. You type your question, the bot gives you three completely unrelated options, and suddenly you’re screaming “TALK TO A HUMAN” at your screen like a lunatic. But here’s the […]
AI Agent vs chatbots: Is it evolution or just minor improvements?
Here’s something that happened to one of our team members last week: trying to reschedule a flight through an airline’s chatbot. Simple request, right? Wrong. After twenty minutes of clicking through menus that led nowhere, they gave up and called the support line. The human agent fixed everything in two minutes. This isn’t just our […]
How to automate customer support in 2025 using AI?
Customers expect instant answers. They want help at 2 AM on a Sunday. They get frustrated when they have to repeat their problem three times to different people. Just constantly hiring more people isn’t a scalable way to keep operations running. But here’s the thing, AI Agents have gotten really good. We’re not talking about […]
AI Agent evaluation: A complete guide to measuring performance
AI Agents are everywhere now. They’re answering customer support tickets, booking flights, and even writing code. But here’s the problem: not everything out there is good. The difference between a useful Agent and a frustrating one comes down to evaluation. You need to know what’s working, what’s broken, and how to fix it. This guide […]
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Blog archives
What is a RAG AI Agent? The complete guide to knowledge-powered customer experience
The new era of automated customer experience: Why enterprise B2C leaders are rethinking everything
Customer support Knowledge Base: Best practices for 2025
Customer experience technology in 2025: What actually works and what doesn’t?
Conversational AI for customer service: Scaling with empathy
AI Agent vs chatbots: Is it evolution or just minor improvements?
How to automate customer support in 2025 using AI?
AI Agent evaluation: A complete guide to measuring performance
How to build an AI Agent without coding: Decoding the AI Agent Builder Canvas
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Our journey in a few numbers
With Tars you can build Conversational AI Agents that truly understand your needs and create intelligent conversations.
years in the conversational AI space
global brands have worked with us
customer conversations automated
countries with deployed AI Agents