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How to improve customer experience in banking using AI Agents?
Customer experience

How to improve customer experience in banking using AI Agents?

It’s Friday night, 11 PM. A treasury manager at a mid-sized company just finished preparing payroll for 200 employees—$250,000 ready to transfer. Tomorrow is payday. The transaction fails. She tries the bank’s chatbot. It gives her a toll-free number that only works during business hours. She’s stuck until Monday. The employees won’t get paid on […]

Jaya Malhotra
Jaya Malhotra10 minutes read
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Customer experience automation: The complete guide to CXA platforms in 2025
AI Agents

Customer experience automation: The complete guide to CXA in 2025

In today’s hyper-competitive business landscape, customer experience has evolved from a nice-to-have differentiator to a make-or-break factor for business success. Of companies that focus on CX, there’s an 80 percent increase in revenue. 41 percent of customer-obsessed companies achieved at least 10 percent revenue growth in their last fiscal year, compared to just 10 percent […]

Jaya Malhotra
Jaya Malhotra15 minutes read
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How to measure customer experience
AI Agents

How to measure customer experience: The complete guide for AI-powered support and growth

Customer experience isn’t just a buzzword—it’s what separates businesses that grow from those that struggle. Research shows that 75% of consumers will spend more with companies that treat them well. But here’s the problem: most organizations have no idea how to measure customer experience properly. It gets messier when you realize that large companies often […]

Jaya Malhotra
Jaya Malhotra19 minutes read
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Key features of agentic AI
AI Agents

Key features of Agentic AI: What makes AI Agents effective for customer experience

Agentic AI is changing how businesses handle customer interactions. Instead of basic chatbots that follow scripts, AI Agents can think independently, make decisions, and solve problems from start to finish. If you’re researching AI solutions for customer support or lead generation, understanding what makes agentic AI different will help you choose the right platform. This […]

Jaya Malhotra
Jaya Malhotra11 minutes read
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Our journey in a few numbers

With Tars you can build Conversational AI Agents that truly understand your needs and create intelligent conversations.

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8+

years in the conversational AI space

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800+

global brands have worked with us

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60M+

customer conversations automated

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countries with deployed AI Agents

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