1. The life insurance and health insurance chatbot asks the customer if they want to know more about the insurance services provided by the company, learn about the company, or get in touch with an agent.
2. It shows a list of insurance services that the company offers, such as Medicare, Health Marketplace, Accident and Supplemental, etc., and asks them to choose one of those.
3. It collects their name, phone number, and email address.
4. It helps in increasing sales leads and conversions.
5. It increases customer satisfaction levels and customer experience.
6. It saves time for human agents.
7. It improves employee productivity.
8. It reduces human errors.