Efficiency means everything to the insurance industry, especially when days get hectic for human agents of an insurance company. To ensure this efficiency, the insurance sector has turned towards artificial intelligence, i.e. conversational AI. Using this customer service chatbot for insurance, every insurance provider can help their customers check their claim status, thus, enhancing their user experience. After all, good customer service translates to happy customers.

Features and Benefits :

  • The chatbot asks for the user's claim number or policy number.
  • It gives the user a PDF of their claim settlement details.
  • It asks the user if they want the PDF to be sent to their registered or a new email address.
  • It allows the user to type in their questions or comments.
  • It is an easy way for customers to get information about their claims.
  • It can help reduce customer service calls by providing instant answers to common queries.
  • The chatbot will save time for agents, as it can answer most questions.
  • Similar Templates in insurance Industry


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