Chatbot for Comprehensive Insurance Provider
Do your human agents feel overwhelmed with the repetitive task of taking the customers through the insurance policies? If yes, then your insurance services require virtual assistants that can automate all the tasks from introducing an insurance plan to generating an instant quote for insurance coverage with the help of chatbot technology.
Features and Benefits :
The insurance coverage chatbot asks the customer if they would like to protect their home, car, rental property, the place they are renting, or their life, family, and future retirement.It asks them to enter their name, date of birth, phone number, email address, and residential address.It can be configured to ask the customer whether they want a free quote or not.After receiving the information about the customer’s needs, it will generate a customized insurance policy based on the customer’s preferences.The chatbot can also be configured to provide the customer with the option to buy the policy online.In case the customer wants to get in touch with an insurance agent, the chatbot collects their contact details.It can improve the customer experience by providing instant and automated customer service.