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Conversational AI in the insurance industry can help customers find the right coverage for them, provide up-to-date information about their health plan options, and answer questions about coverage and benefits. This insurance chatbot template is an interactive AI concierge that helps insurance providers in fulfilling customer expectations which in turn reforms the customer experience.

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Features and Benefits :

  • The insurance chatbot asks the user how many adults and children they want this insurance policy for.
  • It asks them the age and gender of the eldest member.
  • It asks them the sum insured and the policy term that they would prefer.
  • It collects their name, email address, pin code, and mobile number so that it can present the best plans for the user.
  • It shows a list of plans to the user and takes them to the payment page after they select one of the plans.
  • It can increase sales leads as compared to a human agent.
  • It can improve customer satisfaction by giving a personalized experience to insurance consumers.
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