Symbo Claims CSAT
Automated marketing for insurance agents comes in handy when it comes to obtaining customer feedback or conducting a survey. Customer feedback can help them focus on those areas where their team is seemingly underperforming. The performance of the insurance agencies and their services can be tracked easily with a feedback chatbot that asks customers to point out the shortcomings of the services. Marketing automation platforms can create a template that does this work, e.g., this chatbot can ask the target audience to rate the various services provided by the company throughout the customer journey.
Explore Insurance solutionsFeatures and Benefits :
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Manager of IT Services
Real Estate
Real Estate
IT Services
50M - 250M USD
The TARS team was extremely responsive and the level of support went beyond our expectations. Overall our experience has been fantastic and I would recommend their services to others.
Lindsey Roark Mayes
Ex-Director of SOS IT (State of Indiana)
Government
Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.
Marketing Operations Manager
Healthcare and Biotech
Healthcare and Biotech
Marketing
30B + USD
The Tars team has been wonderful to work with. We've used them for a few years and just expanded their tools' use; the customer support they offered was unmatched. I appreciate everything they have assisted us with. The platform itself is very user-friendly and straightforward to navigate. It had all the features we needed; if not, they added it.
Levi Eastwood
Marketing Director, UCI Paul Merage School of Business
Education
Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
Product Manager
Finance (non-banking)
Finance
Product Management
50M - 250M USD
My organization is using Tars Chatbot more than 2 years now. The Chatbot is very useful is generating quality leads for us.
