CUNA Mututal Group

Credit Union Groups might provide the best insurance products but their lead conversion rates are directly proportional to their marketing strategies. Chatbots for credit unions are the perfect automated marketing tools acting like a virtual assistant that simulates human interaction and answer common questions of their customers.

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Features and Benefits

  • The chatbot asks the customer if they would like to know about the company, know the products offered by it, or get in touch with an agent.
  • It presents a list of insurance products that the company offers, such as credit union protection, executive benefits and finding solutions, retirement solutions, and lending.
  • It explains each of the insurance products in detail.
  • It collects the customer's name, email address, and phone number to share more details on a selected insurance product.
  • Customer service is improved because customers are able to reach out to you at any time of day or night.
  • It can provide better information to your clients, thus, strengthening their knowledge base and building consumer trust.
  • It can save money spent on hiring a human agent.
  • It can increase sales and revenue.

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