What is a health and auto insurance application chatbot?

A chatbot for health insurance and car insurance application is an automated piece of software that enables insurance companies to automate the entire process of filling insurance applications through artificial intelligence.

Can a chatbot help my insurance customers fill out applications?

Yes, chatbots can definitely help insurance customers fill out insurance applications. They can do so by saving you both time and effort.

Why should I use a chatbot for my insurance company?

Using a chatbot for your insurance company will give you a competitive edge over other insurance companies. You will be able to provide better customer service and improve your conversion rate.

Health & Car Insurance Application Chatbot

Helping customers choose the right policy which suits their needs can be quite a task for insurance firms, especially when their efficiency is at stake. Insurance chatbots can make sure that insurance providers don't lose a potential customer and improve their customer experience at the same time.

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Features and Benefits :

The insurance chatbot asks the user if they are seeking an insurance policy for a car, two-wheeler, or health.

If the user selects either of the first two options, it asks the user to upload a photo or pdf of their current policy for renewal.

If the user has it handy, then it asks them if they filed a claim in the last policy year or not.

The chatbot then collects their email address and phone number.

If the user doesn't have the photo or pdf of their current policy, the chatbot asks them the model of their vehicle.

It asks them which type of vehicle fuel they use.

It asks them their vehicle's model year.

It asks them if they filed a claim in the last policy year or not.

If they had filed a claim, it proceeds to offer them the best auto quote with a list of options to choose from.

It asks the user their gender, the name of the person they would like to get the policy for, email address, phone number, car registration date, and policy expiry date.

If they did not file a claim last year, It asks them what is the "No Claim Bonus (NCB) discount percent" on their expiring policy and offers them the best auto quote with a list of options to choose from. It then follows the same procedure as step 10.

If the user selects health insurance as an option, the chatbot asks them their pin code.

It asks them who are they buying this insurance for. i.e. self, spouse, mother, father, son, or daughter. The user can select multiple options here.

It asks the user their gender.

It asks the user the insuree(s)'s age(s).

It offers them a list of the best insurance policies to choose from.

It collects the user's name, email address, phone number, car registration date, and policy expiry date.

It can save a lot of money by reducing the need to hire human agents.

It can also reduce the cost of your marketing campaigns and increase your conversion rates by offering more personalized services.

Preview On :

Text/SMS

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Manager of IT Services

Real Estate

Real Estate

IT Services

50M - 250M USD

The TARS team was extremely responsive and the level of support went beyond our expectations. Overall our experience has been fantastic and I would recommend their services to others.

Lindsey Roark Mayes

Ex-Director of SOS IT (State of Indiana)

Government

Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.

Marketing Operations Manager

Healthcare and Biotech

Marketing

30B + USD

The Tars team has been wonderful to work with. We've used them for a few years and just expanded their tools' use; the customer support they offered was unmatched. I appreciate everything they have assisted us with. The platform itself is very user-friendly and straightforward to navigate. It had all the features we needed; if not, they added it.

Levi Eastwood

Marketing Director, UCI Paul Merage School of Business

Education

Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.