1. The chatbot asks the customer if would like to apply for home insurance or learn the benefits of their plan.
2. It collects the customer's name, credit score, marital status, country of residence, residential address, phone number, and email address.
3. After collecting these details, it generates a customized homeowners insurance quote based on the customer's needs.
4. At the end of the chat, the chatbot sends an automated follow up email containing the customer’s personalized homeowners insurance quote.
5. It saves the resources insurance companies spend on contacting the customers.
6. It improves customer satisfaction because of instant services which depend on simple questions.
7. The chatbot can be deployed across a wide range of channels.
8. It can save time for independent agents or insurance providers.
9. It can be configured to provide an online quote instantly.
10. It can be configured to act as an insurance calculator.