Patient Assistance Chatbot

The chatbot for customer service for patients works as a medical center that focuses on healthcare customer service. Health care professionals always look to leave a mark of excellent service. This chatbot brings medical care and quality care of the healthcare industry under one roof through conversational methods which refers to excellent customer service. Starting from appointment scheduling to asking about health concerns each and every part can be integrated within the chatbot of the healthcare company. In the healthcare field, office staff cannot always sit at a place to support various collection processes. So, this chatbot uses automation and throws light on person interaction which ultimately boosts the service in healthcare.

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Features and Benefits :

  • This chatbot focuses on exceptional customer service by supporting them 24X7.
  • Builds confidence in patients to take wise decisions regarding their health.
  • Helps to reduce and improve healthcare customer experience by using conversational methods.
  • Personalizes patient's experience by treating the customer with compassion.
  • Customer care staff is not really required now because of the all-in on integrated chatbot support.
  • Builds trust in the patients by putting them first and providing them with the best service.
  • Health care providers can now be connected directly to patients for a great customer service experience.
  • Different support systems can be integrated into this chatbot starting from general information to the availability of doctors, etc.
  • Customer feedback can be easily collected to serve them with the best relevant solution.
  • Reduces manual effort by automating the processes for excellent customer service.
  • Immediate action can be taken by the patients with the help of this chatbot whereas, the traditional way takes a longer time to retrieve the data and further take action.
  • Saves overall cost for the healthcare organization by reducing the customer support staff.
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    The TARS team was extremely responsive and the level of support went beyond our expectations. Overall our experience has been fantastic and I would recommend their services to others.

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    Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.

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    The Tars team has been wonderful to work with. We've used them for a few years and just expanded their tools' use; the customer support they offered was unmatched. I appreciate everything they have assisted us with. The platform itself is very user-friendly and straightforward to navigate. It had all the features we needed; if not, they added it.

    Levi Eastwood

    Levi Eastwood

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    Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.

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    My organization is using Tars Chatbot more than 2 years now. The Chatbot is very useful is generating quality leads for us.

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