Inquiry Chatbot for Sickle Cell Disease Treatment

It is known that when it comes to the medical industry, patients need immediate attention to their queries. However, they may need to wait in queue for a long time. This chatbot provides a solution to this problem by automating responses, making connections easier between patients and doctors. It also provides necessary information to the patients at their fingertips, such as details of any disease, services, and availability of doctors, and even provides the option to book a consultation call with the medical experts. Thus, it increases patients’ experience; hence, it drives more conversions with a quick lead generation process.

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Features and Benefits :

  • This chatbot serves the users' queries. They can ask the chatbot for information about the specific disease, medical services, or doctors, and make an enquiry.
  • It asks for customer details such as names, email addresses, phone numbers, and the country they live in.
  • This provides instant support to the patients in need.
  • Available 24/7 for any assistance.
  • It provides the best digital health solutions.
  • Increase overall patient experience.
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    The TARS team was extremely responsive and the level of support went beyond our expectations. Overall our experience has been fantastic and I would recommend their services to others.

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    Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.

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    The Tars team has been wonderful to work with. We've used them for a few years and just expanded their tools' use; the customer support they offered was unmatched. I appreciate everything they have assisted us with. The platform itself is very user-friendly and straightforward to navigate. It had all the features we needed; if not, they added it.

    Levi Eastwood

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    Marketing Director, UCI Paul Merage School of Business

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    Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.

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    Finance (non-banking)

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    My organization is using Tars Chatbot more than 2 years now. The Chatbot is very useful is generating quality leads for us.

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