We are all aware of the covid-19 pandemic where the whole world is disrupted in many ways. Not only during the peak time of covid-19 pandemic but also, at present there is a lot of hassle when looking at the perspective of the patients. So, here jumps in the virtual assistants that are the covid-19 chatbots. These chatbots play a major role in creating proper communication channels for the patients to get the detailed information regarding any symptoms such as sore throat, headaches, body aches, etc. and self-assess themselves and take decisions for their physical health. Physical distancing is one of the primary criteria to follow in the case of coronavirus diseases. When seen from the perspective of the healthcare sector, these covid-19 chatbots can easily collect the email address, phone numbers, and other details of the patients to create a knowledge base for any kind of future use.
Features and Benefits :