Doctor’s Feedback Chatbot

Collecting real time feedback from patients is as important as fulfilling service requests for hospitals. It can not only help them keep a track of their performance over time but also give a positive experience to the patients who wish to add their comments regarding any of their grievances. This patient feedback tool asks patients to rate the services of a health care firm without redirecting them to an online patient portal, adding value to their AI-based care.

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Features and Benefits :

1. The chatbot asks the patient if they were able to meet the doctor or not.

2. It asks them to mention the amount of time they had to wait for at the doctor's place.

3. It asks them to rate their appointment experience with the clinic.

4. It collects their email address to share the feedback with the doctor.

5. It asks them how likely they are to recommend the services to their friends and family.

6. It asks them to share both positive comments as well as negative comments so that an institute knows about its strength and weaknesses.

7. If the patient is not able to meet the doctor, it asks them to share what happened.

8. It helps a customer service agent save time for important tasks.

9. It can engage quality leads in the most seamless way.

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Real Estate

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Government

Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.

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Healthcare and Biotech

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Healthcare and Biotech

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Marketing

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The Tars team has been wonderful to work with. We've used them for a few years and just expanded their tools' use; the customer support they offered was unmatched. I appreciate everything they have assisted us with. The platform itself is very user-friendly and straightforward to navigate. It had all the features we needed; if not, they added it.

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Levi Eastwood

Marketing Director, UCI Paul Merage School of Business

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Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.

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My organization is using Tars Chatbot more than 2 years now. The Chatbot is very useful is generating quality leads for us.

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