Department of Transport Citizen Support Chatbot

This digital customer service bot can help various public sector organizations effectively raise their customer service standards by automating various aspects of their customer support program. This particular template can register any query or request that citizens might have for the Department of Transport. It also collects their personal data such as name, e-mail id, etc. so that the relevant authorities can reach back to them regarding their query or request. It stays online 24x7 and citizens with access to the internet can interact with it at any time. Its interactive and intuitive interface encourages interaction and adds a human touch to conversations.