FAQ Chatbot for Banking Industry
Frequently, banking customers become dumbstruck by all the information and financial jargon. This chatbot for online banking frequently asked questions provides financial institutions the ability to educate their consumers on banking and finances, so strengthening customer trust and confidence. Use this chatbot based on FAQ to answer wide variety of questions asked by visitors which can be related to anything. For example - credit card balance, other card services available, queries related to debit cards, to ask about mobile banking or other options to transfer funds. The questions are endless and so can be the answers. If you plan to automate banking experience and customer queries, this chatbot can be the real deal. It can replace customer service representatives and be the virtual assistant instead that is available 24x7. This is a must-have for the companies in banking sector.
Features and Benefits :