Chatbot for RBL Bank
Since the pandemic, customers have expected banks to provide online services, so that they can access information anytime from the comfort of their home. Banks can use chatbots or virtual assistants to provide an intelligent, engaging, and 24/7 customer support platform to provide excellent customer service. These chatbots use machine learning and natural language processing algorithms to automate conversations to increase efficiency and reduce pressure from customer service agents. Your bank needs this technology tool in your customer experience arsenal today!
Features and Benefits :