1. The chatbot asks the customer if they would like to start the application process, know the benefits of the program, know the qualification required to avail of the loan, or know the eligible properties for the loan.
2. It asks them if they want to purchase a house or are seeking a refinancing solution.
3. It asks them to enter the loan amount and mortgage term they are looking for.
4. It collects their name, phone number, email address, and state.
5. It can be configured to introduce the asset qualifier program as well as other mortgage programs of a financial firm.
6. It can be configured to collect information from the customers pertaining to their liquid assets, credit scores, investment accounts, tax returns, monthly income (along with proof of income), additional income, etc.
7. It can make searching for a mortgage for homes and mortgage financing easier for both borrowers and lenders.
8. It can verify the mortgage eligibility of a borrower.
9. It can be configured to personalize the process for the customers based on their financial situation.
10. It can be configured to notify them of the stages in the loan approval process.