Spicemoney
Through artificial intelligence, bots have automated customer conversations to boost the sales funnel. Financial businesses have to no longer handle customer queries manually with chatbots for customer support. But what if users enter the queries in their vernacular language? Well then, what about a multilingual chatbot that handles the queries of the customer in multiple languages. This multilingual chatbot can be set up to deliver relevant content, answer queries, and engage customers in their vernacular language. It lets you market your products and services in a foreign market. Let's learn more about its features and benefits.
Features and Benefits :
Customers can get started with a chatbot by selecting their preferred language.Users can then select the option of either calling back or learning more about the services offered by the organization.When users click on the service options, they can select an option from the wide range of services offered by the finance company, which includes banking services, payment services, devices and other services, travel services, bada bazaar services, suraksha services, and loan services.Customers can further narrow down their choice of service by selecting the preferred options from the sub-menu.It will then ask users to share the basic and contact details of the customer and send the request to the representatives to reach out to the customer.The main highlight feature of this bot is the multilingual support to get you more native customer base for your digital media marketing efforts.It automates and speeds up the process for customer service.
