1. The chatbot asks the customer to select the type of loan that they want, i.e. home purchase or refinance.
2. It asks them for their credit grade and estimated home value.
3. It collects their name, phone number, email address, monthly income, state, and residential address for the loan application.
4. It can enable automatic document verification.
5. It can carry out daily administrative tasks and daily tasks of a mortgage transaction.
6. It can be used to introduce all the lending programs and loan products of a company as well as its lending process.
7. It can process loan requests immediately with its user-friendly interface.
8. It can improve the turnaround time of the mortgage industry.
