ZestMoney Instant Personal Loan Application Chatbot

The loan origination process can be quite demanding if not backed by a solid digital lending tool. This online lending software can prove to be useful to a lending business in terms of its efficiency and capability of replacing human agents. It can give way to an improved customer experience by not just automating the application process, but also explaining the entire digital process to make things far more uncomplicated than a previous digital experience.

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Features and Benefits

1. The chatbot asks the customer if they want to start the application, know how to avail themselves of a personal loan, or know the benefits of the loan service.

2. It explains the entire lending process in easy steps.

3. It asks them for the loan amount they are looking for.

4. It collects their name, phone number, email address, date of birth, gender, address, PAN number, and Aadhaar number.

5. It can be configured to help customers make faster decisions when it comes to different loan types.

6. It can be configured to provide real time loan servicing solutions.

7. It can generate qualified customers and make customer onboarding a hassle-free process.

8. It can be used to simplify lending operations for the lending industry.

Frequently Asked Questions

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