1. The chatbot asks the customer if they want to start the application, know how to avail themselves of a personal loan, or know the benefits of the loan service.
2. It explains the entire lending process in easy steps.
3. It asks them for the loan amount they are looking for.
4. It collects their name, phone number, email address, date of birth, gender, address, PAN number, and Aadhaar number.
5. It can be configured to help customers make faster decisions when it comes to different loan types.
6. It can be configured to provide real time loan servicing solutions.
7. It can generate qualified customers and make customer onboarding a hassle-free process.
8. It can be used to simplify lending operations for the lending industry.
