Apply for Mortgage on a Chatbot

Refinancing a loan can be a cumbersome process for lenders as well as customers. Mortgage lenders have suffered from the outcomes of traditional loan origination processes that have given rise to a poor lead generation rate for their lending business. To make the situation better, in the terms of both marketing and sales, the mortgage industry has turned to automation tools that can transform the lending operation into an engaging interaction, something that old lead gen techniques failed to bring about. This mortgage loan origination automation software can call forth a revolution for a financial institution by automating the loan applications and underwriting process advertising various loan products, and collecting all the necessary information from a customer such as the credit score, and loan funding costs, etc. Such a financial tool can help the borrowers in understanding their financial health closely by taking them out of their financial crisis and enabling them to make faster decisions.

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Features and Benefits :

1. The chatbot asks the customer if they have a preference for a loan officer. If they do, it asks them for the name of the loan officer.

2. It collects their name, phone number, email address, and address of the house they're looking to refinance.

3. It asks them about their marital status.

4. It asks them if they're applying for the loan with another applicant. If they do have a co-applicant, they are asked to share their name, email address, marital status, and phone number.

5. It asks them to choose the type of property they want to refinance, such as single-family, condominium, townhouse, two to four-unit property, cooperative, or manufactured home.

6. It asks them about the usage of the property, i.e. if they want to use it as a primary residence, second/vacation home, or investment/rental property.

7. It asks them to share the year of purchase of the property and the loan amount (in dollars) that they would like to obtain.

8. It asks them the number of mortgages that there are on this property.

9. It asks them to select the type of refinancing that they want, such as a lower rate or change terms, cash-out for home improvements, or cash-out for debt consolidation.

10. It asks them to share their social security number to obtain a current copy of their credit report.

11. It asks them to select the source of their income, such as employment, independent contractor, military pay, rental, social security, pension, business/self-employment, other, or don't have any income.

12. It can automate most of the manual processes for mortgage companies.

13. It can provide real time customer service to enhance customer satisfaction.

14. It can carry out document verification in a matter of minutes.

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Manager of IT Services

Manager of IT Services

Real Estate

industry

Real Estate

category

IT Services

capacity

50M - 250M USD

The TARS team was extremely responsive and the level of support went beyond our expectations. Overall our experience has been fantastic and I would recommend their services to others.

Lindsey Roark Mayes

Lindsey Roark Mayes

Ex-Director of SOS IT (State of Indiana)

Lindsey Roark Mayes
industry

Government

Implementing a chatbot revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service along with our business services.

Marketing Operations Manager

Marketing Operations Manager

Healthcare and Biotech

Marketing Operations Manager
industry

Healthcare and Biotech

category

Marketing

capacity

30B + USD

The Tars team has been wonderful to work with. We've used them for a few years and just expanded their tools' use; the customer support they offered was unmatched. I appreciate everything they have assisted us with. The platform itself is very user-friendly and straightforward to navigate. It had all the features we needed; if not, they added it.

Levi Eastwood

Levi Eastwood

Marketing Director, UCI Paul Merage School of Business

Levi Eastwood
industry

Education

Since our launch of Tars chatbots, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the chatbot regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.

Product Manager

Product Manager

Finance (non-banking)

Product Manager
industry

Finance

category

Product Management

capacity

50M - 250M USD

My organization is using Tars Chatbot more than 2 years now. The Chatbot is very useful is generating quality leads for us.

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    “We're saving an average of 4,000+ calls a month.”
    Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
    Lindsey Roark Mayes
    Ex-Director of SOS IT (State of Indiana)
    State of Indiana logo
    Lindsey Roark Mayes from State of Indiana
    “Cutting down on staff needing to email back.”
    Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
    Levi Eastwood
    Marketing Director of UCI Merage School
    UCI Merage School logo
    Levi Eastwood from UCI Merage School
    “Powerful tool - and there's so much more still to explore!”
    I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
    Aaron Rittmaster
    Founder
    Fantastic Memories Travel logo
    Aaron Rittmaster from Fantastic Memories Travel
    “Very responsive and supportive Team”
    I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
    Keisha Cameron
    Product Manager
    Victoria Mutual Group logo
    Keisha Cameron from Victoria Mutual Group
    “Easy for cooperation and open to agreement.”
    One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
    Milica Petrovic
    Customer Care Project Associate
    Happiest Baby logo
    “Great service”
    The guys at Tars are so passionate about bots and maximum engagement. Tars is overall a great product with really nice people there to help me engage and automate conversations I would have otherwise missed.
    Nigel Gosling
    Health Coach
    “Best in class for lead generation”
    TARS is an essential tool within our lead gen strategy. I started to use it a couple years ago, and the platform evolved to focus on results. You can integrate your Google Analytics, Facebook Pixel, and AdWords conversion tag to track results and measure your campaign. You can also integrate with Zapier, which opens a lot of possibilities. Compared with static landing pages, we have seen an increase in conversions and more engagement.
    Leonardo Wolff
    Founder
    Eikonikos logo
    “Very professional and cooperative”
    Building an automated chat that our customers actually used and reduced calls amount.
    Maryam Alhaddad
    Customer Journey Designer
    Vodafone logo
    “Flexibility and good service”
    Tars platform is very flexible, so you can do pretty much any flux you desire. Also integrates with any third party through APIs with a very simple and easy-to-use interface. Also tars team is great! Always at disposal and brings suggestions and solutions for any issue encountered during the process of building the chatbot.
    Lucas Von Lachmann
    Process Manager
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    Lucas Von Lachmann from Inoa
    “I like the product.”
    Takes those boring forms and allows you to make the collecting of customer information enjoyable for the user. It has a lot of value and I see the company constantly working on improving it.
    Pierre Rattini
    Director of Marketing
    MB Buzz LLC logo
    Pierre Rattini from MB Buzz LLC
    “Deserved The title of the Best Chatbot of the Year”
    If you are building chatbots, you cannot go wrong with TARS. I have been with this company since their beginning. Seen how they have grown. I have tested a lot of bots, but this one is still the best out there. We use WhatsApp a lot for our business. And what I like best is that I can have 1 chatbot for website and for my WhatsApp. I especially appreciate their support team as well. Whenever I am stuck, they quickly reply to my questions.
    MJ Felix
    Chairman
    Mindset Theory SDN. BHD. logo
    “Advanced integration, easy to use, and very customizable.”
    This chatbot does everything from AI integration to complete customization and is excellent for lead conversion in most industries. I think the pre-formatted templates are an excellent boost to get started quickly. The team is also excellent.
    Rachel Rowling
    Chief Operating Officer
    Taqtik Health logo
    Rachel Rowling from Taqtik Health
    “We're saving an average of 4,000+ calls a month.”
    Implementing an Agent revolutionized our customer service channels and our service to Indiana business owners. We're saving an average of 4,000+ calls a month and can now provide 24x7x365 customer service️ along with our business services.
    Lindsey Roark Mayes
    Ex-Director of SOS IT (State of Indiana)
    State of Indiana logo
    Lindsey Roark Mayes from State of Indiana
    “Cutting down on staff needing to email back.”
    Since our launch of Tars Agents, we've had more than 5k interactions with them from individuals on the website. We saw prospects interacting with the Agent regarding application timelines, tuition, curriculum, and other items that may come through an email. This provides another avenue of access to our team while cutting down on staff needing to email back.
    Levi Eastwood
    Marketing Director of UCI Merage School
    UCI Merage School logo
    Levi Eastwood from UCI Merage School
    “Powerful tool - and there's so much more still to explore!”
    I love the flexibility of the TARS chatbot design tool. The ability to drop in a new gambit and easily de-link and re-link gambits before and after it saves HOURS of time lost if I had to regenerate from scratch. TARS stands out for its flexibility, consistent performance, and outstanding support.
    Aaron Rittmaster
    Founder
    Fantastic Memories Travel logo
    Aaron Rittmaster from Fantastic Memories Travel
    “Very responsive and supportive Team”
    I love how supportive and responsive the team members are. The chatbots are not difficult to build once you have an idea of what you are doing, and this is so based on the backend work Tars has completed. Also, they are flexible to the clients' requests.
    Keisha Cameron
    Product Manager
    Victoria Mutual Group logo
    Keisha Cameron from Victoria Mutual Group
    “Easy for cooperation and open to agreement.”
    One of the biggest qualities of TARS is their ability to truly understand their clients' needs. They took the time to thoroughly assess our requirements, offering valuable insights and recommendations that we hadn't even considered. This level of personalized attention made a significant difference in the success of our project.
    Milica Petrovic
    Customer Care Project Associate
    Happiest Baby logo
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