1. The chatbot asks the customer if they would like to have a demo of the product or know how it works.
2. It asks them if they would like to have a look at the product and if the customer agrees, it asks them to choose a product that they would like to know about from a list– CVSCORE, INCOMEX or EVE.
3. It collects their name, phone number, company name, and email address.
4. It asks them to choose the product that they would like a demo for.
5. It asks them to select a date and time for the demo.
6. It helps the mortgage industry in fastening their loan application process, reducing decision time, and lowering the default rate.
7. It can improve customer experience.
8. It can help a mortgage lender make the smartest loan decision and loan origination process easier.
9. It can increase customer satisfaction by automating the underwriting process.
10. It can reduce loan processing time and loan sanctioning time for the lending industry.