1. It asks the customer to choose the topic they would like to know more about, such as credit reporting agency, personal credit card report, JagaMyID, credit score, or RAM credit information.
2. Based on the customer's choice, it presents a few more questions on the chosen topic for the customer to choose.
3. At the end of the chat, the chatbot collects the email address and name.
4. The chatbot can be programmed to provide the option to ask for help if needed.
5. It can be programmed to function in multiple major languages.
6. It has a responsive design that looks good on mobile devices.
7. Website visitors will be able to ask any question related to banking by using our chatbot.
8. Multiple topics can be added to one chatbot.
9. It is available 24/7 to customers without any downtime.
10. It can improve the user experience.
11. It can save the time of a human agent.