1. The chatbot asks the customer to choose the type of loan they want, i.e. home purchase or refinance.
2. It asks them to choose their credit score, and enter their home worth and monthly salary.
3. It collects their name, phone number, email address, residential address, and state.
4. It can be configured to ask for the relevant documents that are needed for the application.
5. It can be used by any company, regardless of its size.
6. It saves a lot of time and effort on the part of the agent.
7. It ensures accuracy in data collection.
8. It eliminates manual errors.
9. It helps in improving the customer experience.
10. It improves the quality of service provided.
