What is a conversational Ecommerce chatbot?
An E-commerce chatbot is a fully automated conversational interface that can hold conversations with potential customers to capture and pre-qualify leads. Chatbots in retail businesses can offer personalized service to customers like personalized product recommendations, empty shopping carts reminders, and guide them through the sales process, collect customer feedback and email addresses, answer basic questions or complex queries, etc.
Ecommerce Case Studies
How Nestle Automated 1000s of Diwali Marketing Messages Using A WhatsApp Chatbot
How Big Bazaar Was Able To 10X Their Coupon Distribution Rate Using Chatbots
With an expansive network of over 295 hypermarkets, discount department stores and grocery stores across the country, Big Bazaar is one of India’s largest retail chains. Competing in a hyper-competitive market with the likes of Amazon, Walmart-backed Flipkart and other more traditional retailers, Big Bazaar has been able to separate itself from the competition through \[…\]
[Case Study] How StyleDiem increased their conversion rate by 25% with a Tars Chatbot
In the past we have written about how chat interfaces can act as a FaaS (Frontend as a Service). Businesses, specially smaller ones, without dedicated development teams can find it hard to build software to interact with their users. This is why services like Shopify, Zendesk, Zapier and Squarespace exist. These companies allow people without \[…\]