1. The chatbot introduces the agency to the customer.
2. It gives customers a service portfolio to choose from.
3. It talks briefly about the service that the customers select.
4. It collects their phone number, email address (according to their preference), and name to send more details on the services chosen by them.
5. It helps increase sales as it provides the prospect with information about your company.
6. It increases brand awareness and trust among customers.
7. It makes the process of creating new leads easier.
8. It also helps in improving customer engagement.