WhatsApp Marketing for Retail

From lead generation to user onboarding to customer support, turn every customer touchpoint into a conversation. Achieve CSAT and conversion rate like you’ve never seen before.

WhatsApp Marketing for Retail

From lead generation to user onboarding to customer support, turn every customer touchpoint into a conversation. Achieve CSAT and conversion rate like you’ve never seen before.

TRUSTED BY 500+ GLOBAL BRANDS
TRUSTED BY 500+ GLOBAL BRANDS

Retail Marketing Use Cases

Order Update

Keep customers in the loop on the status of their orders.
Use WhatsApp Ongoing Campaigns to trigger notifications when orders are received, shipped, arrive or are delayed.

Order Update

Keep customers in the loop on the status of their orders.
Use WhatsApp Ongoing Campaigns to trigger notifications when orders are received, shipped, arrive or are delayed.

Promotions and Offers

Convert online engagement into offline sales by sending coupons to segmented audiences using WhatsApp One-time Campaigns.
Leverage WhatsApp’s high open and response rates to drive 10x higher coupon redemption rates than traditional channels.

Promotions and Offers

Convert online engagement into offline sales by sending coupons to segmented audiences using WhatsApp One-time Campaigns.
Leverage WhatsApp’s high open and response rates to drive 10x higher coupon redemption rates than traditional channels.

Retail Customer Support Use Cases

Shopping Assistant

Use Conversation Automation to build a guided WhatsApp shopping experience.Use WhatsApp Ongoing Campaigns to send product recommendations.

Shopping Assistant

Use Conversation Automation to build a guided WhatsApp shopping experience.Use WhatsApp Ongoing Campaigns to send product recommendations.

Customer Service Helpdesk

Address customer service requests through an automated WhatsApp helpdesk. Process refunds, returns and replacements with no human involvement and automatically trigger ticket updates using using WhatsApp Ongoing Campaigns.

Customer Service Helpdesk

Address customer service requests through an automated WhatsApp helpdesk. Process refunds, returns and replacements with no human involvement and automatically trigger ticket updates using using WhatsApp Ongoing Campaigns.

Why customers love Tars ❤️

How Big Bazaar Revolutionized Retail Marketing With WhatsApp Automation

How Nestle Automated 1000s of Diwali Marketing Messages Using A WhatsApp Chatbot

What our customers say


  • — Jacob Derauf, Branch Marketing Director, Summit Mortgage

    Tars has been great for helping me take a conversational approach to my mortgage lead generation. Using a full 1003 or generic landing page for lead generation can’t be compared with having a conversation with a prospective homebuyer on their mortgage needs 24/7. The platform is extremely powerful as well as flexible, so you can create any type of chatbot you can dream of and if you are stuck in the planning stage Tars templates give you a great jumping-off point.

Engage with your customers on the platform they love. Start WhatsApp Marketing today.

Engage with your customers on the platform they love. Start WhatsApp Marketing today.