Elect Tars AI Agents for your customer satisfaction

High call volumes and complex bureaucratic processes strain government agencies, causing service delays and citizen frustration. Outdated systems, fragmented information, and time-consuming manual tasks compound existing inefficiencies. Tars' Citizen Assist AI streamlines communication and self-service, addressing these challenges through tailored automation.

CITIZEN ASSIST AI

Enabling intelligent citizen interactions and efficient operations

Streamlined service delivery

Citizen Assist AI automates complex government processes, ensures compliance, reduces errors, and enhances efficiency and satisfaction.

Instant government assistance

Citizen Assist AI delivers accurate, real-time information to citizens, reduces staff workload, and fosters engagement and trust in government.

Seamless system integration

Citizen Assist AI integrates with government systems, automates processes, and ensures data consistency, enhancing efficiency and reducing manual work.

Omnichannel citizen engagement

Citizen Assist AI interacts with citizens on preferred channels, simplifying access to services and support, improving satisfaction and participation, especially for underserved communities.

Citizen journey optimization

Citizen Assist AI provides analytics to identify pain points, optimize citizen experience, simplify processes, and improve engagement and service delivery outcomes.

Explore Citizen Assist AI use cases

Streamline application processes and improve turnaround times

Citizen Assist AI automates the application submission process, reducing manual effort and improving accuracy. This leads to faster application processing and improved citizen satisfaction.

Provide instant access to government service information and reduce call volume

Citizen Assist AI offers immediate access to information on government services, eligibility criteria, and FAQs. This reduces the need for citizens to contact support, ultimately lowering call volume and operational costs.

Simplify status inquiries and enhance citizen experience

Citizen Assist AI enables citizens to check the status of their applications, licenses, and permits seamlessly. This improves citizen experience and reduces administrative workload.